Shipping Policy

At Styling by Maggie, we aim to deliver your order quickly and safely.
This Shipping Policy explains how and when your items will be delivered within the United States, along with important information regarding shipping fees for returns.

1. Shipping Locations

We currently ship to addresses within the United States only.
Unfortunately, we do not offer international shipping at this time.

2. Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
You will receive an email confirmation once your order has been placed and another email once it has been shipped.

During high-volume periods — such as holidays or promotional events — processing times may be slightly longer.

3. Delivery Time

Once shipped, delivery typically takes 7–10 business days, depending on your location and the carrier’s performance.
Delivery times are estimates and may vary due to weather conditions, carrier delays, or holiday traffic.

4. Shipping Methods and DHL Information

We partner with several reliable carriers, including DHL, USPS, and UPS.
Carriers are chosen based on the destination, package weight, and current delivery performance.

DHL Deliveries

  • DHL may be used for certain regions or heavier packages.

  • DHL provides reliable tracking and efficient handling throughout the transit process.

  • Transit time estimates remain 7–10 business days, unless otherwise noted at checkout.

Shipping rates are calculated at checkout based on your address and order weight.
Free shipping promotions may be offered periodically — refer to promotional banners or emails for current offers.

5. Tracking Your Order

After your order has shipped, you will receive an email with a tracking number.
You can use this number to follow your package on the carrier’s website and receive real-time updates.

6. Incorrect or Incomplete Addresses

Please double-check your shipping information before placing your order.
Styling by Maggie is not responsible for delays or losses caused by incorrect or incomplete addresses.

If you entered the wrong address, contact us immediately at info@stylingbymaggie.com — we will try our best to update the information before the order ships.

7. Lost, Stolen, or Damaged Packages

We are not responsible for packages marked as delivered but subsequently lost or stolen.
If your package is missing, please contact the carrier directly to file a claim.

If your item arrives damaged, email info@stylingbymaggie.com within 7 days of delivery with photos of the damage.
We will assist you with a replacement or refund.

8. Order Changes

Once an order has been processed or shipped, we are unable to modify items, quantities, or addresses.
If you need assistance before processing, contact us as soon as possible.

9. Return Shipping Fees & Responsibility

We strive to make returns smooth and transparent. To avoid confusion, please review the return shipping fee policy below:

If the return is caused by the customer:

You are responsible for the return shipping cost if the return is due to:

  • ordering the wrong size or color

  • a change of mind

  • no longer wanting the product

The exact return shipping fee depends on the carrier you choose.
You may return your item through carriers such as DHL, USPS, UPS, or FedEx.

If the return is caused by our mistake:

Styling by Maggie will cover the full return shipping cost in cases where:

  • you received a damaged item

  • you received an incorrect item

  • the product has a significant defect

  • we made an error in fulfillment

In these cases, we will issue a prepaid return label at no cost to you.

10. Contact Us

If you have questions about your order or shipping, please reach out to:

Styling by Maggie
Email: info@stylingbymaggie.com